FAQs

WHAT IS VIRGIN HAIR?

THE TERM VIRGIN HAIR REFERS TO HAIR THAT HAS BEEN UNTOUCHED BY CHEMICAL PROCESSES SUCH AS DYES, PERMS, AND RELAXERS. OUR PURE VIRGIN HAIR IS SELECTED FROM THE HIGHEST QUALITY ON THE MARKET.

WHAT DOES REMY MEAN?

REMY” OR “FULL CUTICLE HAIR” MEANS THAT THE HAIR HAS ALL CUTICLES HEALTHY, INTACT AND ALL CUTICLES FLOW IN THE SAME DIRECTION FROM ROOT TO THE TIP. TYPICALLY HAIR IS OF “REMY” QUALITY WHEN IT HAS BEEN COLLECTED DIRECTLY FROM A WOMAN’S HEAD AND HAS BEEN CUT WHILE HELD IN A PONYTAIL, SO NONE OF THE HAIR STRANDS FALL TO THE FLOOR.

BECAUSE OF THE CAREFUL COLLECTION PROCESS, ONLY “REMY” QUALITY HAIR CAN GUARANTEE THAT ALL CUTICLES WILL STAY ALIGNED AND THE HAIR WILL BE TANGLE-FREE  IN IT’S MOST NATURAL FORM. TRUE “REMY” HAIR LASTS FOR A LONG TIME, CAN BE REUSED SEVERAL TIMES, AND CAN BE COLORED OR FLAT IRONED WITH HEAT JUST LIKE ONE’S OWN NATURAL HAIR.

HOW IS THE LENGTH MEASURED?

THE STRAIGHT TEXTURES ARE MEASURED TRUE TO LENGTH.

THE CURLY, BODY WAVE, LOOSE WAVE, AND DEEP WAVE ARE MEASURED WHEN HAIR IS PULLED STRAIGHT

CAN THE HAIR BE STRAIGHTENED OR CURLED?

YES, THIS IS 100% HUMAN HAIR, SO TREAT IT AS YOUR OWN. YOU CAN CURL AND STRAIGHTEN THE HAIR AS DESIRED. (NOTE – THE HAIR MAY LOSE SOME OF THE CURL PATTERN WITH CONSTANT BLOW DRYING.)

CAN MY NEW HAIR BE COLORED/DYED?

YES, YOU CAN COLOR OUR HAIR. OUR HAIR IS 100% VIRGIN REMY HAIR OF PREMIUM QUALITY AND HAS NEVER BEEN CHEMICALLY TREATED THEREFORE IT CAN HANDLE THE COLORING PROCESS VERY WELL.

HOWEVER, IT WILL NO LONGER BE VIRGIN ONCE YOU COLOR OR PROCESS THE HAIR. WE SUGGEST YOU CONSULT A PROFESSIONAL IF YOU WISH TO COLOR YOUR NEW HAIR.

HOW MUCH HAIR DO I NEED TO ORDER?

FOR A FULL SEW IN WEAVE WE RECOMMEND BUYING 2-3 PACKS OF HAIR. FOR HAIR OVER 16″, WE RECOMMEND ORDERING 3-4 PACKS OF HAIR. THE MAIN RULE: LONGER HAIR EQUALS SHORTER WEFT WIDTH.

ALSO, TAKE INTO CONSIDERATION THAT THE NUMBER OF BUNDLES NEEDED ALSO DEPENDS ON THE STYLE AND VOLUME YOU DESIRE. FOR EXAMPLE, IF YOU WANT A CELEBRITY WEAVE WITH A LOT OF VOLUME AND LAYERS, YOU WILL NEED 4 TO 5 BUNDLES OF HAIR.

WHAT ARE YOUR BUSINESS HOURS?

WE ARE AVAILABLE VIA PHONE 9AM – 6PM M-F CENTRAL STANDARD & 9AM – 3PM SAT & CLOSED SUN. YOU MAY EMAIL US AFTER HOURS AND WE WILL RESPOND WITHIN A FEW HOURS. YOU MAY ORDER 24/7 VIA OUR WEBSITE JENTISTYLESHAIR.COM

WHAT DOES CO-WASH MEAN?

CO-WASHING, ALSO KNOWN AS CONDITIONER WASHING, IS A WAY TO CLEAN THE HAIR WITHOUT THE USE OF SHAMPOO. WASHING YOUR HAIR WITH CONDITIONER, OR CO-WASHING, IS OFTEN CONSIDERED VERY GOOD FOR CURLY HAIR. CO-WASHING CONSISTS OF CLEANSING THE HAIR WITH A MOISTURIZING CONDITIONER.

WHAT IS THE DIFFERENCE BETWEEN HAND-TIED WEFT & MACHINE WEFTS?

HAND TIED WEFTS ARE MADE BY TYING STRANDS OF HAIR AROUND A STRONG WEAVING THREAD; THIS PROCESS IS DONE BY HAND.

HAND TIED WEFTS ARE MUCH THINNER THAN MACHINE WEFTS BECAUSE OF THE PRECISION INVOLVED, AND LAY FLAT ON THE SCALP. MACHINE WEFTS ARE MADE BY SEWING STRANDS OF HAIR TOGETHER WITH A HAIR SEWING MACHINE.

ALL OF OUR HAIR IS MACHINE WEFT.

ONCE I ORDER, HOW LONG WILL IT BE BEFORE I RECIEVE MY HAIR?

YOU WILL RECEIVE YOUR ORDER WITHIN 5-7 BUSINESS DAYS, EXCLUDING HOLIDAYS.

WE WILL EMAIL YOUR TRACKING NUMBER ONCE YOUR HAIR HAS BEEN SHIPPED. IF IT IS A SPECIAL ORDER, OR HAIR THAT IS NOT IN STOCK, PLEASE ALLOW 7-10 BUSINESS DAYS.